Welcome to DearLashLove! These Terms and Conditions outline the rules and regulations for the use of our website and the purchase of our merchandise, including but not limited to t-shirts, sweatshirts, toddler tees, accessories (tote bags, sipper glasses), and other related products.
By accessing this website and purchasing our products, you accept and agree to comply with these Terms and Conditions. Please read them carefully before making any purchase.
1. General Information
- Business Name: DearLashLove
- Product Offerings: Lash-themed merchandise, including apparel and accessories.
- Contact Information: For any inquiries, you may contact us at sales@dearlashlove.com
2. Product Information
- Product Descriptions: We make every effort to display the colors and images of our products as accurately as possible. However, we cannot guarantee that your device’s display will accurately reflect the actual product color or design.
- Sizes and Availability: All sizes are listed on product pages, and availability is subject to stock levels. We reserve the right to limit the quantities of any product we offer.
3. Orders and Payment
- Order Acceptance: Once an order is placed, you will receive an email confirmation. We reserve the right to cancel or refuse any order for reasons including but not limited to product unavailability, errors in product details, or suspected fraudulent activity.
- Payment Methods: We accept all major credit/debit cards, PayPal, and other payment methods displayed at checkout. Payment must be made in full before the order is processed.
- Pricing: Prices are listed in [insert currency] and are subject to change at any time. We are not responsible for any pricing errors that may occur.
4. Shipping and Delivery
- Shipping: We offer shipping both domestically and internationally. Shipping costs and delivery times will vary based on your location and selected shipping method.
- Delivery: We aim to process orders within [insert processing time] business days. Delivery times may vary depending on your location and are subject to carrier timelines. We are not responsible for delays caused by shipping carriers.
- Customs & Duties: International customers are responsible for any customs fees or import duties applicable in their country.
5. Returns and Exchanges
- Eligibility for Returns: If you are not satisfied with your purchase, you may return or exchange eligible items within [insert return window, e.g., 30 days] from the delivery date. Items must be in their original condition and packaging.
- Non-Returnable Items: Customized or personalized products, as well as certain accessories like sipper glasses, may not be eligible for return. Please check the product page for return eligibility.
- Return Process: To initiate a return, please contact us at [insert email]. Once the return is approved, you will receive instructions on how to send the item back. Return shipping fees are the responsibility of the customer unless the item is defective or incorrect.
- Refunds: Refunds will be processed once the returned item is received and inspected. Please allow [insert time frame] for the refund to be credited back to your original payment method.
6. Intellectual Property
- All content on the DearLashLove website, including product designs, logos, and images, are the exclusive property of DearLashLove and are protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without our prior written consent.
7. Limitation of Liability
DearLashLove is not liable for any direct, indirect, incidental, or consequential damages that arise from the use of our website or products. This includes, but is not limited to, damages for loss of data, profits, or business interruption.
8. Privacy Policy
Your privacy is important to us. Please review our [Privacy Policy] to understand how we collect, use, and protect your personal information.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of [insert country/state]. Any disputes arising from these terms will be resolved in the courts of [insert jurisdiction].
10. Changes to Terms and Conditions
We reserve the right to update, modify, or replace these Terms and Conditions at any time. Changes will take effect immediately upon posting on our website. Please check this page regularly to stay informed of any updates.
11. Contact Us
If you have any questions regarding these Terms and Conditions, please contact us at sales@dearlashlove.com